Terms & Conditions

• The company reserves the right to revise any of the terms and conditions stated here and will come into effect 1 hour after posting.

• A Quote on a journey will be valid until 24 hours after the issue thereof.

• No reservation is considered as accepted until confirmed by email and the passenger has been issued with reference number.

• An additional surcharge of 50% on the prices listed on this site may be added on the following date : 24,25,26,31 December as well as 1 January.

• There may be an additional charge if the passenger has to make a stop on the way of the journey(minimum  Ã‚£5.00) or any other diversion on the way. The drivers are competent and have a good working knowledge of London and strive to take the shortest possible route on that specific day. If you may need to make another stop on the way the passenger will need to give 12 hours prior notices. If on the way there passenger suddenly need to make a stop or optional extra they would like to take that was not booked in advance then it is up to the discretion of the driver to see if it is possible to comply with the request, they might need to pay cash for it and sign with the driver.

• At the airport we include 40 minutes waiting time for free after the flight has landed and thereafter the charge will be 25p per minute. If a pickup is from within london (residential address or business address ) we allow  up to 5 minutes waiting time from the time the passenger has made the booking for, and thereafter 25p per minute waiting time will apply.This means our fares are based on  direct trip with passengers being ready to travel at the time of booking and place as specified.

• We do monitor the flight for any delays and there will be no extra cost to the passenger. .If the passenger misses the flight coming into one of the UK Airports, the passenger has to call us immediately and there will be no extra cost involved 

• A reservation may only be altered or cancelled with the permission of the company.It has to be done in writing (preferabley email) or by phone.

• Cancellations not informed upto 2 hours prior to time of booking will incur 100% of the booking price.

• All payments can be made in cash or credit card. **. Credit card payments should be made with the booking.

• If we pickup from UK address the driver will wait up and till 30 minutes after the time the booking was made for.If we are unable to make contact with passenger (ringing the doorbell and calling the contact phone number) we will pul the driver away and the passenger will be responsible for the full cost. At the airport the driver will go in 20 minutes after international/intercontinental flights and 15 minutes after European flights (unless the passenger has specified otherwise) He will wait at the information desk in the arrivals terminal with passengers name card. The passenger has 40 minutes waiting time for free thereafter. If the passenger fails to make contact the driver he will put a call out for the passenger.If the passenger fails to show 30 minutes therafter we will pull the driver away and the passenger will be liable for the full price.

• If the passenger has been waiting at the information desk of the airport and fails to make contact with the driver, the passenger should call the company so as to arrange how to meet Passenger shoudl not just leave the airport without letting the company konw as this will be regarded as a 'No Show'.

• Illustrations,photographs and description on the website, brochures,pricelists or documents serve merely as a guide and will not be binding.

• The company reserves the right to make use of sub contractors to provide the service to the passengers.These sub contractors will be able to provide a high quality of service and will be licenced and comply with the regulations stipulated with the Public Carriage Office.